Privacy Policy

Introduction

Velvet Wealth is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information when you use our services or interact with our website. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information for different purposes to provide and improve our services to you. This may include:

• Personal Identification Information: Name, email address, phone number, physical address, date of birth, social insurance number (for tax and investment purposes), and other similar identifiers.
• Financial Information: Income, assets, liabilities, investment goals, risk tolerance, bank account details, and transaction histories.
• Technical Data: IP address, browser type, operating system, pages visited, and other usage data collected automatically through cookies and similar technologies.
• Communication Data: Records of your correspondence with us, including emails and phone calls.
• Demographic Information: Age, gender, and family status (where relevant to financial planning).

How We Use Your Information

The information we collect is used for the following purposes:

• To Provide Services: To deliver financial planning, investment management, and other services you request.
• To Communicate: To send you important notices, updates, and marketing communications (with your consent, where required).
• To Improve Services: To analyze usage patterns, troubleshoot problems, and make our website and services more effective.
• For Compliance: To comply with legal and regulatory obligations, such as anti-money laundering (AML) laws and investment regulations.
• For Security: To protect against fraud, unauthorized transactions, and other liabilities.

Disclosure of Your Information

We may disclose your personal information in certain situations:

• Service Providers: To third-party service providers who assist us in operating our business (e.g., IT support, cloud hosting, payment processing). These providers are contractually obligated to protect your information.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with a merger, acquisition, or asset sale, where customer information may be among the transferred assets.
• With Your Consent: We may disclose your information for any other purpose with your explicit consent.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Encryption of data in transit and at rest.
• Restricted access to personal information to authorized employees and contractors.
• Regular security audits and updates.
• Physical safeguards to protect against unauthorized access to our systems.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your jurisdiction, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. The date of the last revision will be indicated at the top of the policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: (416) 555-0123
• By mail: 147 Front Street East, Suite 600, Toronto, ON, M5A 1C5, Canada